Features of the Salesforce Platform
Creating and maintaining large datasets can be a nightmare for anybody, but thankfully, Salesforce’s CRM suite has a series of cool tools to address all kinds of CRM-related issues. It has become a huge hit in all aspects of business development and is not limited to sales and marketing. 1. Chatter 2. Branded email templates 3. Salesforce in mobile devices 4. Dashboards 5. Email syncing 6. AppExchange 1: Chatter If you use the Salesforce suite of tools, there are certain features that you would find extra help even if you don’t use all of them regularly. Take ‘Chatter’, for instance. You might not use ‘Chatter’ on a daily basis, but it is there for you whenever you need it - and at no extra cost! How cool is that? With ‘Chatter’, you can participate in a discussion or start a new di...